FAQ

Dream Holidays is a full-service international travel agency founded in Kinshasa, DRC in 2010, now operating across 13+ countries. We offer customised holiday packages, honeymoon tours, family vacations, group travel, corporate travel management, air ticketing, car rental, visa assistance, and destination management services — all under one roof.

Booking is simple. Reach out via our website contact form, call your nearest Dream Holidays branch, or visit us in person across any of our 13+ country offices. Our travel consultants will understand your requirements and deliver a personalised itinerary and quote within 24 hours — with no obligation to commit.

Yes — and this is what we do best. Every itinerary at Dream Holidays is 100% built around you — your travel dates, your budget, your interests, and your group size. We do not sell off-the-shelf packages when a tailored experience is possible. Your trip is designed exclusively for you.

Dream Holidays covers 200+ destinations worldwide — including popular locations across Africa, Southeast Asia, Europe, the Middle East, Indian subcontinent, and the Americas. From Maldives and Bali to Dubai, Paris, Thailand, and Rajasthan — if you can dream it, we can plan it.

Yes. We provide complete visa assistance and documentation support for most international destinations. Our consultants guide you through the entire process — from paperwork preparation and application submission to status tracking — ensuring your visa is processed correctly and on time.

We recommend booking at least 4–6 weeks in advance to secure the best available prices and flight options. For international trips requiring visas, 8–10 weeks ahead is advisable. For peak travel seasons — Christmas, New Year, summer holidays — booking early is strongly recommended to avoid disappointment.

Yes. We strongly recommend travel insurance for every journey and can arrange comprehensive coverage as part of your holiday package — including protection for medical emergencies, trip cancellations, lost baggage, and flight delays. Speak to your consultant for details.

Absolutely. Group travel is one of our specialities. Whether you are travelling with family, friends, colleagues, or a corporate delegation — Dream Holidays provides seamless group coordination, negotiated group rates, and dedicated support from planning to return. We handle groups of all sizes across all destinations.

Dream Holidays offers flexible payment options including full payment at booking, instalment plans, and EMI options to make your dream holiday affordable and accessible. Payment methods and plans vary by country — speak to your nearest branch consultant for specific options available in your location.

Yes. We specialise in crafting romantic honeymoon experiences to the world’s most breathtaking destinations — Maldives, Bali, Santorini, Switzerland, Mauritius, and more. Every honeymoon package is fully personalised, with special touches added to make your first trip together truly unforgettable.

We understand that plans change. Dream Holidays works closely with airlines, hotels, and local operators to accommodate date changes, destination adjustments, and cancellations wherever possible — minimising penalties and keeping your interests first. Contact your consultant as soon as your plans change for the best available options.

Yes. Dream Holidays has physical branch offices across 13+ countries — Afghanistan, Angola, Burkina Faso, DRC Congo, Guinea Conakry, Ghana, Gabon, Ivory Coast, India, Mali, Rwanda, Sierra Leone, Uganda, and the UAE. Visit your nearest branch for a face-to-face consultation with our travel experts.

Traveller safety is our top priority. We continuously monitor travel advisories, work exclusively with vetted and licensed local partners, provide destination safety briefings before departure, and maintain 24/7 emergency support throughout every trip. Our on-ground teams across 13+ countries are always available to assist in any situation.

Yes. Dream Holidays has a dedicated Corporate Travel Management division serving businesses of all sizes across our 13+ country network. We manage business trip planning, MICE events, corporate visa processing, executive car hire, travel policy compliance, and full spend reporting — all through a dedicated account manager assigned to your company.

Dream Holidays provides 24/7 on-trip support for all travelling clients. You can reach our support team via phone, WhatsApp, or email at any time during your journey. With offices across 13+ countries, we also have on-ground teams available at or near most major destinations — ensuring help is never far away when you need it.